The people that are part of IGD share a strong corporate culture. We, in fact, pay a lot of attention to the basic training of our new hires as well as to specialized training. We encourage, therefore, professional development through internal growth.

Compensation policies seek to enhance expertise and reward each individual’s commitment in conjunction with his/her professional development within the Group.

We believe that the only way to guarantee attractive returns for our business in the long term is to ensure the success of the shopping center and, therefore, to work as partners with the different retail operators in order to offer maximum customer satisfaction.

Our activities, from marketing to efficient management of the center’s operating costs, are conceived and implemented in the interest of the final consumer.

The relationships we have with our suppliers are impartial and we seek to sustain innovation. Every aspect is governed by our internal Organizational Model.

IGD strives to maintain an open and transparent dialogue with the financial community, comprised of the investors and financial analysts who work for different domestic and international brokers.

Since the company’s IPO, the objective has been to maintain a constructive and ongoing dialogue with investors so that they are in a better position to correctly value the Group’s results and prospects.

We are committed to providing clear, timely and transparent information which includes the use of different instruments and the organization of events as part of an annual Investor Relations’ program which calls for presentations, conference calls and roadshows in the primary international financial centers, as well as the continuous enrichment of our corporate website’s content.

We also pay careful attention to our retail investors: in order to satisfy their specific needs we publish a quarterly newsletter which includes analyses of the results and strategies, as well as in depth information about the business and the main issues affecting the company’s stock.

In IGD we are aware that our business has a significant impact on the local communities which represent the shopping center’s customer base.

For this reason we pay great attention to the marketing of the available space during the months prior to the opening of a new center: we analyze the behavior of the local consumers and decide on the correct retail mix for each mall in order to achieve the most competitive positioning possible in light of the competition’s offer. In this way we offer maximum satisfaction to the final consumers, to the retail operators and, given the positive repercussions on IGD’s results, we pave the way to positive returns for our shareholders.

We are, lastly, very careful about protecting the local culture: in some cases, our malls include small producers of handicrafts or artisans with ties to the area. In terms of the services that we provide to the retail operators, from cleaning to advertising, we are also careful to use resources from the area and only centralize cost management in order to be more efficient.

The effective dialogue that we have with the local authorities is one of IGD’s most important competitive advantages.